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From the Summer 2001
Newsletter
To Listen Carefully
"Listening Carefully Means Caring Fully"
(written by an inmate in
the Violent Offender Program (VOP) at the Missouri Eastern Correctional Center)
In terms of listening carefully, I am
focusing specifically on learning to consider the needs of others rather than
always thinking of myself first.
In the past, when communicating with
others, my focus has always been on myself. I always had to be right, I
could never be wrong. I refused to accept or listen to a point of view
that differed from mine, and it was very hard for me to sit and listen to what a
person really had to say. In refusing to listen to others, I would use
word manipulation and anger as tools to keep the conversation going my way and
to prove my points. I created victims by using guilt and aggression as a
means to be right.
In taking the VOP program, I have
realized that my actions, especially during conversations, are where I create a
great deal of my victims. I want to change this. I truly do not want
to continue hurting others. In addition, I have the desire to build my
character. How can a person of character not realize there are times when
he is wrong and admit those times?
I am now aware that I am hurting
others. In realizing this, I can use empathy by viewing situations from
the other person's point of view. I have begun to consider what the person
is thinking and feeling. By considering that person, and by empathizing
with him or her, I can center my focus on him or her and away from myself.
Another step I have taken is using the
tool of relationship negotiation that was given to us by an outside program
facilitator, specifically the rules of communication. By following these
rules, I can see them work. By not getting agitated and by remaining calm,
I can see a person is more receptive to discussing how he or she really feels
and what is really bothering him or her. I can see that he or she is more
receptive to speaking with me in the first place. In following the basic
rules for communicating, I can get things accomplished because we are working
together, instead of having someone working from the defensive.
An obstacle that I have come across in
putting this theme into practice is in combating my self-image. Why do I
feel I have to be right? Why do I have to have things my way? Why do
I really refuse to admit there are times I am wrong? What am I out to
prove? Another obstacle that I have found is that people don't know how to
take me because they are so used to the old person. They are so used to
the argumentative, "always-right" person, and, to some extent, their level of
communication is still geared toward that person. It has been hard for
them to adjust to me as a person who is really interested in what they have to
say, both good an bad, and who can handle that in a positive manner. They
are still guarded.
I believe the biggest thing that I have
learned is that I cannot change myself overnight. What I can do is begin
working on the problem areas. Once I identify these areas, the key is to
fix them. Another step is to continue to practice and build on my
communication skills, especially to "do what I say I will do." By
practicing and speaking with people as they deserve to be spoken to, people will
see the changes, and they will become receptive to communicating with me on a
level that benefits them and me.
In the future, I would like to be a
person who anyone can come to and really speak about what is going on inside of
them. I don't want people to be afraid to come to me. In order to do
this, I must continue to be receptive to others. I have to continue to
change and to practice those changes. The people who are close to me
should have the right to speak their mind and feelings. I have to continue
to give them this opportunity. They have the right because I have given it
to them because I care. In caring about them, I have to care about them in
all ways and not in just selective or self-serving ways. I have to care
fully!
-Joseph
For Reflection:
What keeps you from being a careful listener?
What could you do to improve?
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